Save the Child Smile Foundation’s Privacy Policy governs the collection, use, and sharing of personal information we gather when you interact with us. This includes activities such as visiting our website, submitting details electronically, or contacting our sales or service partners. To understand how we collect, use, and protect your personal details, and to learn more about how we safeguard your privacy, please read the following policy carefully. Your privacy is a priority for us, and we take great care to protect it.

Save the Child Smile Foundation does not provide refunds by default and reserves the right to refuse refund requests, particularly if a tax exemption certificate has been issued.

If you wish to request a refund for your donation, it must be done in writing or by email within 15 days from the donation date. This includes donations made via:

• Online or electronic payment methods.
• Cheques or demand drafts provided to Save the Child Smile Foundation or its authorized agents.
• Cheques/demand drafts sent through other means.

Refund requests should be addressed to the address listed below and must include the following details:

• Date and amount of the donation.
• Cheque/draft number (if applicable).
• Last 4 digits of your credit card number (if applicable).
• Gift-ID (if the donation was made online).